Hirelite issues refunds for events where you did not receive any matches. A match is when both the company and the job seeker indicate that they'd like to follow up on their speed interview. Hirelite does not guarantee that you will make a hire. We only provide introductions. The rest is up to you.
Hirelite issues refunds for cancellations requested 48 hours prior to an event. We do not offer refunds for cancellations requested less than 48 hours prior to an event.
If you were unhappy with your experience in some other way, please contact us, and we'll find a way to make it right.